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Terms & Conditions

Terms and Conditions – Gandhi Spices India

Welcome to Gandhi Spices India. We offer premium spices, seasonings, masalas, and traditional food products. By accessing or using our website, you agree to comply with the following terms, conditions, and policies.

1. General Overview

Gandhi Spices India specializes in providing quality spice products and food essentials across India. These Terms and Conditions govern your use of our website and services.

2. Eligibility & Use of Website

By using this website, you confirm that:
  • You are at least 18 years old or using the website under parental/guardian supervision
  • You will use this website only for lawful purposes
  • You will not misuse, interfere with, or attempt unauthorized access to the website

3. Product Information & Availability

We strive to provide accurate information about our products. However:
  • Product images may vary slightly from actual packaging
  • All products are subject to stock availability
  • Prices and offers may change without prior notice

4. Orders & Payments

  • Orders are subject to acceptance and availability
  • We reserve the right to cancel or refuse any order if necessary
  • Payments must be completed through secure payment methods available on our website
  • Orders once processed may not be modified or canceled

5. Shipping & Delivery Policy

  • Delivery timelines are estimated and may vary by location
  • Shipping delays due to courier or unforeseen events may occur
  • Customers must provide accurate shipping information for successful delivery

6. Non-Returnable Products Policy

Due to the consumable nature of our products:
  • Spices and food products are generally non-returnable and non-refundable
  • Delivered products cannot be returned for hygiene and safety reasons
  • Opened or used products are not eligible for returns

7. Exceptions (Damaged or Incorrect Products)

Replacement or refund may be considered only if:
  • Product arrives damaged
  • Incorrect item is delivered
To request support:
  • Contact us within 48 hours of delivery
  • Provide order details and supporting photos

8. Refund & Replacement Policy

  • Approved requests may receive:
    • Product replacement, or
    • Refund to original payment method
  • Refunds may take 5–7 business days to process

9. Product Usage Disclaimer

  • Please review ingredients before consumption for allergies or dietary concerns
  • We are not responsible for misuse or improper storage of products

10. Intellectual Property Rights

All content including text, logos, product images, and website design belongs to Gandhi Spices India and may not be reproduced without permission.

11. Limitation of Liability

Gandhi Spices India shall not be liable for:
  • Indirect or incidental damages
  • Courier delays beyond our control
  • Losses resulting from misuse of products or website

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website means you accept those changes.

13. Contact Information

For questions or support, contact us:
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